MOBILE TERMS OF SERVICE — Rocky Ridge Brewing Co
Last updated: July 2026
- About this program
Rocky Ridge Brewing Co Pty Ltd (“Rocky Ridge”, “we”, “us”, “our”) operates a recurring marketing text message (SMS) program for customers and members who have opted in to receive it.
By opting in, you agree to these Mobile Terms of Service. These terms should be read together with our Privacy Policy.
- Eligibility
You must be 18 years or older to opt in to our text message program. You must also be the account holder of the mobile number you provide, or have permission from the account holder to receive messages at that number.
We do not knowingly send marketing text messages to anyone under 18. If you believe we hold a number belonging to a person under 18, contact us at [email protected] and we will remove it.
- How to opt in
You can join our text message program by:
- Ticking the SMS marketing consent box when you create a member account on our website
- Providing your mobile number and consent at one of our venues
- Providing your mobile number and consent through a sign-up form, competition, or promotion where the text message program is clearly disclosed
Consent to receive marketing text messages is not a condition of purchase, of becoming a member, or of participating in our loyalty program. You can create an account, buy beer, and earn points without ever opting in to SMS.
- What we’ll send you
Messages may include:
- New release and product announcements
- Event invitations and venue promotions
- Loyalty program and membership updates
- Shopping cart reminders
- Offers available to members
Separately from marketing messages, we may send you transactional messages relating to an order or booking you have made, such as order confirmations and delivery updates. These are not marketing messages and are sent regardless of your marketing preferences.
- Message frequency
Message frequency varies depending on the promotions and releases we have running.
- Costs
We do not charge you to receive our text messages. However, message and data rates may apply depending on your mobile plan and carrier. Check with your mobile provider if you’re unsure.
- How to opt out
You can stop receiving marketing text messages at any time by replying STOP to any message you receive from us.
After you reply STOP, we will send one final message confirming that you have been unsubscribed. You will not receive further marketing text messages unless you opt in again.
You may also opt out by contacting us at [email protected]
Opting out of text messages does not opt you out of our marketing emails. Those are managed separately — you can unsubscribe from emails using the link at the bottom of any email we send.
- How to get help
Contact us at [email protected]
- Carriers and delivery
Delivery of text messages depends on your mobile carrier’s network and is not guaranteed. Messages may be delayed or fail to deliver for reasons outside our control, including network outages, coverage issues, or your device being switched off.
Mobile carriers are not liable for delayed or undelivered messages.
- Changes to your mobile number
If you change or deactivate your mobile number, please update your details in your member account or contact us at [email protected] , so that messages intended for you are not sent to someone else.
- Privacy
Your mobile number and your consent to receive text messages are handled in accordance with our Privacy Policy.
Your mobile number and consent record are disclosed only to the service providers who deliver messages on our behalf, and to mobile carriers to the extent necessary to transmit a message to your device. We do not sell this information, do not share it with non-affiliated third parties, and do not make it available to any third party for that party’s own marketing.
- Our obligations
We send marketing text messages in accordance with the Spam Act 2003 (Cth) and the Australian Privacy Principles. Every marketing message we send identifies Rocky Ridge Brewing Co as the sender and includes a functional means of unsubscribing.
- Changes to these terms
We may update these Mobile Terms of Service from time to time. The current version will always be available at this page. Where changes are material, we will let you know before they take effect.
- Contact us
Rocky Ridge Brewing Co [email protected]
